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Shipping & Returns

Shipping Charges:
The shopping cart will calculate the total shipping charges based on the order total and destination.

Shipping Damage :
In the unlikely event that an item arrives damaged, just send an email to contact@jimiart.com stating the nature of the damage to the carton and contents. We will mail you a prepaid return UPS shipping label and will ship a replacement as soon as possible.

Shipping Time :
All orders ship via UPS at discounted rates. The shopping cart shipping options are:
1) UPS 3-day service with regular order processing. Allow 2 weeks for delivery.
2) UPS 2 day service with priority order processing. Allow 5-10 days for delivery.
We do not ship to PO boxes within the USA or to APO and FPO addresses.
Sales Tax :
Sales tax is charged only for deliveries within Illinois.

Back-orders :
Back-orders are rare. We will inform you via email of any out of stock items. Back-ordered prints are reordered weekly until the publisher fills the order. If the items remain unavailable after 30 days, we will cancel the back-ordered items and send you an email notice with the option of renewing the back-order.

Catalogs :
We add new prints to our web site daily, and are constantly expanding and updating the listings. jimiArt.com customers have 30 days from the date of delivery to return items in the original shipping containers. Packages must ship via insured carrier such as UPS or FedEx at the customer's expense. Refunds for the item's purchase price will be credited promptly upon receipt of merchandise in new condition. Original shipping charges are not refundable. Customers desiring exchange items must include a note listing the desired exchange items

Address all returns to:
Returns Address
Illinois Location
jimiArt
2832 Trenton Ct.
Springfield, IL
62704
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